NHTSA Complaint #11022836 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11022836
Vehicle 2015 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 28,249 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I EXPERIENCED A SUDDEN ENGINE FAILURE ON AUGUST 27, 2017 ON MY 2015 KIA SORENTO LX WITH 28K MILES. THE ENGINE TYPE IS A THETA II 2.4L GDI. THE COMPLETE ENGINE FAILURE HAPPENED WITHOUT WARNING WHILE DRIVING 65 MPH ON AN INTERSTATE. THE CAR IMMEDIATELY LOST ALL ACCELERATION CAPABILITIES. THERE WERE NO WARNING DISPLAYS OR UNUSUAL NOISE/MOVEMENT BEFOREHAND. IT WAS A VERY DANGEROUS SITUATION AND FORTUNATELY I WAS ABLE TO GET TO THE SHOULDER AND AVOID ANY SEVERE SAFETY ISSUES. THE CAR WAS TOWED FOR A NEARBY KIA DEALERSHIP IN NEW JERSEY AND THEY DIAGNOSED THE ENGINE FAILURE. KIA HAS ACKNOWLEDGED THIS ENGINE PROBLEM AND THEY PAID FOR A REMANUFACTURED ENGINE AND CAR RENTAL COSTS FOR A NEARLY TWO-WEEK PERIOD. THE NEWLY INSTALLED ENGINE IS ONLY UNDER WARRANTY FOR 10 YEARS FROM THE ORIGINAL PURCHASE DATE, NOT THE DATE OF THE REMANUFACTURED ENGINE INSTALLATION. THE CAR'S SERVICE HAS BEEN UP TO DATE AND I'VE HAD NO PREVIOUS ISSUES WITH THE CAR. WHY HAS THIS ENGINE PROBLEM NOT YET BEEN RECALLED FOR 2015 SORENTOS? IT'S LIKELY A VERY SIMILAR PROBLEM TO THE KIA ENGINE RECALLS EARLIER THIS YEAR. THE KIA DEALERSHIP IN NEW JERSEY INDICATED THAT THEY REPLACE DOZENS OF NEW ENGINES A MONTH, INCLUDING ON MANY NEW 2017 AND EVEN 2018 MODELS. DOES SOMEONE NEED TO BE KILLED FOR ACTION TO BE TAKEN?

Related Complaints for the 2015 KIA SORENTO

Other ENGINE Complaints

#11717647 The contact owns a 2015 Kia Sorento. The contact stated that while driving approximately 40-45 MPH, the vehicle stall...
#11716580 I am filing this complaint regarding a suspected safety defect involving the Theta II engine in my 2015 Kia Sorento. ...
#11710713 I was driving down a very busy road and with no warning my car lost power. It would turn over but not start back up. ...
#11698466 My vehicle has a slow speed pick up and I’m getting code p0018 and has very rough idling !
#11695233 The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (SERVICE B...

Recent Complaints for the 2015 KIA SORENTO

#11715653 EXTERIOR LIGHTING Formal Complaint on Seized Headlight Sockets and Kia’s Obstruction of Essential Safety Maintenance 1. Incident & Dis...
#11714505 TIRES:SIDEWALL - I was driving down 55 mph. on dark, busy highway in Sarasota, Florida (Fruitville Rd.) at approximately 6:15 a.m. o...
#11713407 EXTERIOR LIGHTING Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the di...
#11713407 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the di...
#11713407 FUEL/PROPULSION SYSTEM Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the di...
Check any vehicle history by VIN - Free vehicle history report