NHTSA Complaint #11022821 — 2016 CADILLAC CTS WHEELS

Complaint Details

ODI Number	11022821
Vehicle	2016 CADILLAC CTS
Component	WHEELS
Date of Incident	July 1, 2017
Date Filed	September 12, 2017
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING NOISE AND THE WHEELS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO FAULKNER CHEVROLET (298 STOKE PARK ROAD BETHLEHEM, PA 18017 (866) 457-4666) FOR ROUTINE INSPECTION. THE MECHANIC DIAGNOSED THAT THE TWO FRONT WHEELS AND REAR DRIVER'S SIDE WHEEL WERE BENT DUE TO DEFECTIVE ALUMINUM. THE WHEELS WERE NOT REPLACED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *BF CONSUMER STATED BRAKE LINE- NOT SNAPPED IN PROPERLY AS PER REPAIR. THE TIRES WERE FOUND 3 OUT OF WHEEL PHYSICALLY BENT, AFTER INSPECTION OF A RUMBLE NOISE ON THE RIGHT FRONT WHEEL WHILE DRIVING. UPDATED 7/17/18*JB *TR

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