NHTSA Complaint #11022746 — 2012 DODGE CHALLENGER

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED AND LOST POWER. THE CONTACT MENTIONED THAT THE STEERING WHEEL TIGHTENED AND BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (905 KAMEHAMEHA HWY, PEARL CITY, HI 96782 (808) 564-9640) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.