NHTSA Complaint #11022692 — 2012 FORD FLEX

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11022692
Vehicle 2012 FORD FLEX
Component STEERING
Date of Incident
Date Filed
Mileage 50,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

POWER STEERING ASSIST FAILS; DRIVING AND THE POWER STEERING STOPS WORKING, SOMETIMES UNEXPECTEDLY. VERY DANGEROUS! IT IS SPORADIC--SOMETIMES IT WORKS AND OTHER TIMES IT DOES NOT WORK. USUALLY HAPPENS WHEN STATIONARY, AND TURNING IT ON--POWER STEERING WILL NOT ENGAGE FOR SEVERAL SECONDS. ONCE IT HAPPENED WHEN DRIVING AND I WAS LUCKY TO PULL OVER CAR. TURNED IT OFF AND BACK ON AND IT STARTED WORKING.

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