NHTSA Complaint #11022630 — 2008 TOYOTA SEQUOIA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11022630
Vehicle	2008 TOYOTA SEQUOIA
Component	STRUCTURE:BODY
Date of Incident	February 1, 2015
Date Filed	September 11, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE REAR LIFT GATE HAS AN ELECTRONIC BUTTON THAT YOU PUSH TO OPEN. THIS IS COVERED BY A RUBBER THAT DEGRADES AND MELTS OVER A SHORT TIME, EXPOSING THE ELECTRONIC SWITCH WITCH HAS CONSTANT POWER, RESULTING IN WHAT COULD BE A FIRE HAZARD. IT ALSO FREEZES AND BECOMES INOPERABLE AT TIMES DURING COLD WEATHER AND THERE IS NO OTHER WAY TO OPEN THE HATCH. IN THE SUMMER, IT BECOMES STICKY AND A MESS. I REPORTED THIS TO TOYOTA AND THEIR RESPONSE WAS THAT THEY WERE NOT RESPONSIBLE FOR THE EFFECTS OF COLD TEMPERATURES. IT HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE CAR USED. I HAVE NOTICED IT IS A POPULAR ITEM ON MANY TOYOTA WEBPAGES, AND NOT SPECIFIC TO JUST THE SEQUOIA MODEL.

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