NHTSA Complaint #11022496 — 2013 RAM 1500

I WAS DRIVING DOWN A CITY STREET AT 45 MPH AND MY POWER STEERING SUDDENLY FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THE STEERING WAS SO LOCKED UP I HAD TO PUT ALL MY STRENGTH INTO PULLING OVER ONTO A SIDE STREET. I HAD TO DRIVE INTO ONCOMING TRAFFIC LANES AND PARK ON THE WRONG SIDE OF THE ROADWAY. AFTER SEVERAL GOOGLE SEARCHES MY VEHICLE A 2013 DODGE RAM 1500 HAS ELECTRIC POWER STEERING AND AFTER TAKING THE VEHICLE TO THE DEALERSHIP THEY SAID THE ELECTRIC POWER STEERING MODULE HAD FAILED AND NEEDS TO BE REPLACED COMPLETELY. THAT ONE PIECE COSTING $1700. MY TRUCK STILL HAS POWER TRAIN WARRANTY AND EXTENDED "LIMITED" WARRANTY THAT DOES NOT COVER THE COST OR THE LABOR FOR THE FIX. AFTER SEARCHING THE WEB SEVERAL PEOPLE WITH THE SAME VEHICLE HAS HAD THE SAME ISSUE. I BELIEVE THAT THIS SHOULD RECALLED. WHAT HAPPENED TO ME WAS VERY DANGEROUS AND I WAS ABOUT TO HIT THE HIGHWAY GOING SPEEDS OF 70-75 MPH. I'M JUST GLAD IT HAPPENED TO ME IN THE AREA IT DID. SO THE TOTAL COST OF LABOR AND REPAIR AT MY LOCAL DODGE DEALERSHIP IS $2500! I'M IN NO FINANCIAL SITUATION TO AFFORD THIS. DODGE HAS TO HAVE KNOWN THERE WAS A PROBLEM AND FOR YOUR POWER STEERING TO LOCK UP PEOPLES LIVES ARE AT STAKE AND SOMETHING NEEDS TO BE DONE OR INVESTIGATED. IN THE MEAN TIME MY RAM TRUCK THAT IS ONLY A FEW YEARS OLD WILL BE AT THE DEALERSHIP UNTIL I CAN FIND A WAY TO PAY FOR THIS. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR