NHTSA Complaint #11022446 — 2017 HONDA HR-V

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11022446
Vehicle 2017 HONDA HR-V
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 3,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

WHILE DRIVING AT NIGHT DURING MY VERY FIRST HEAVY RAIN STORM AFTER PURCHASING THE HONDA HRV. I HAD ZERO VISIBILITY, EVEN AFTER INCREASING THE WIPER BLADE SPEED TO IT'S MAXIMUM SPEED I STILL HAD ZERO VISIBILITY. I FELT EXTREMELY UNSAFE IN MY NEW VEHICLE AND HAD TO PULL OFF THE ROAD. I TOOK MY CAR TO THE DEALERSHIP AND WAS TOLD MY WIPER BLADES MIGHT BE DRY ROTTED FROM SITTING ON THE CAR LOT. I DIDN'T BELIEVE THIS TO BE THE ISSUE BUT PURCHASED NEW BLADE INSERTS IN ORDER TO RULE IT OUT. THE VERY NEXT HEAVY RAIN, THE RESULT WERE THE SAME. THERE IS NOT EVEN A SECOND OF VISIBILITY IN HEAVY RAIN REGARDLESS OF HOW FAST THE WIPER BLADES ARE MOVING ESPECIALLY AT NIGHT. IT SEEMS AS THOUGH THE WINDSHIELD IS DESIGNED POORLY.

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