NHTSA Complaint #11022387 — 2012 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11022387
Vehicle	2012 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	September 8, 2017
Date Filed	September 8, 2017
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

VEHICLE IS PUT IN PARK AND I TRY TO TURN THE KEY TO OFF POSITION BUT THE KEY WILL NOT TURN TO OFF POSITION SO KEY CAN BE REMOVED. FURTHERMORE, GM KNOWS ABOUT THE PROBLEM AND HAS FAILED TO PLACE MY MODEL ON THE RECALL LIST ACCORDING TO INQUIRES THAT I HAVE MADE. I ALSO HAVE AN EXTENDED WARRANTY, PROTECTIVE ASSET THAT WAS PURCHASED FROM PURCHASE DEALER, BUT THEY WILL NOT COVER JUST THE IGNITION SWITCH. I NEED GM TO ISSUE A RECALL ON MY MODEL, CHEVY CAPTIVA.

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#11220829 — ELECTRICAL SYSTEM:IGNITION — June 18, 2019 — TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNIT...