NHTSA Complaint #11022063 — 2008 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SOME OTHER WORK DONE WHEN IT WAS DISCOVERED THAT THE FRONT DRIVER AND PASSENGER CONTROL ARMS WERE FRACTURED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER; HOWEVER, THE AUTOMATED SYSTEM CONTINUED TO DISCONNECT HER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION) DUE TO THE FACT THAT IT WAS NOT A POLICE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.