NHTSA Complaint #11022044 — 2012 VOLKSWAGEN EOS POWER TRAIN

Complaint Details

ODI Number	11022044
Vehicle	2012 VOLKSWAGEN EOS
Component	POWER TRAIN
Date of Incident	September 2, 2017
Date Filed	September 7, 2017
Mileage	64,346 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY AUTOMATIC TRANSMISSION IS SLIPPING AND THEN CLUNKS INTO GEAR. I BOUGHT THE CAR USED AT THE END OF APRIL 2017. I TOOK IT TO THE VW DEALERSHIP AND THEY FOUND METAL SHAVINGS IN THE TRANSMISSION FLUID. THE "WARRANTY" RAN OUT AT 60,000 MILES, I HAVE 64,000 MILES ON IT. THEY WANT $7100 TO REPLACE THE TRANSMISSION AND VW HEADQUARTERS REFUSES TO OFFER ANY HELP AT ALL.

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