NHTSA Complaint #11021856 — 2013 FORD FUSION

CAR WILL STALL WHEN IT IS IT IS LOW RPM. IT IS MORE LIKELY TO STALL AFTER I HAVE FUELED UP MY CAR FROM IT BEING LOW ON CALLS. I CAN SEE THE CAR SHUDDERING AND THEN DROP THE RPM VERY LOW. IT HAS DIED WHEN I HAVE BEEN IN TRAFFIC BEFORE WHEN I'M STOPPED AT A LIGHT. IT HAS DIED WHEN I WAS LEAVING FOR WORK AND BACKING OUT OF MY DRIVEWAY. I NOTICED THE ISSUE OF THE CAR SHUDDERING WHEN I'M DRIVING AT LOW RPM AND EVEN WHEN I'M COASTING DOWN A HILL. I HAVE WENT TO THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE AND THEY HAVE NEVER ELIMINATED THE PROBLEM. IT MAY HAVE GOT A LITTLE BETTER WHERE IT DOESN'T DIE AS MUCH BUT I DEFINITELY HAVE TO PAY CLOSE ATTENTION WHEN I JUST GET FUEL OTHERWISE I'M AFRAID MY CALL WILL STALL AT A STOPLIGHT. I CALLED FORD'S CUSTOMER SERVICE TODAY TO SEE IF THERE WAS ANYTHING RELATED TO MY ISSUE AS A RECALL BUT THERE WAS NOT. I ASKED THE LADY IF SHE HAS HEARD OF THIS ISSUE AND SHE SAID THAT IT'S A FAIRLY COMMON PROBLEM SHE HEARS ABOUT THE FUSION AND OTHER FORD MODELS "SHUDDERING". MOST RECENTLY I HAVE HAD MY BATTERY REPLACED. PREVIOUSLY I HAD WARRANTY WORK DONE IN 2016 FOR THE FUEL PRESSURE SENSOR TO BE REPLACED THAT COST $100 DEDUCDIBLE. NEITHER OF THESE REPAIRS MADE ANY SIGNIFICANT DIFFERENCE. I ALSO EXPERIENCE THAT AT LOW RPM THERE IS HESITATION WHEN ACCELERATING. THERE WAS OTHER PEOPLE I FOUND ONLINE THAT HAVE THESE ISSUES AND THEY SUGGESTED THE "ELECTRONIC THROTTLE BODY" FIXED THEIR ISSUE AND THEY WERE COVERED BY A EXTENDED WARRANTY CUSTOMER SATISFACTION PROGRAM, BUT APPARENTLY MY VIN IS NOT IN THAT LIST.