NHTSA Complaint #11021456 β€” 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11021456
Vehicle 2013 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WHILE DRIVING ON A HIGHWAY WITH THE CRUISE CONTROL SET AT 70 MPH (SPEED LIMIT), THE ENGINE ON MY CAR SUDDENLY AND WITHOUT WARNING CUT OUT. A MESSAGE OF 'YOUR VEHICLE IS NOT IN PARK' APPEARED. I WAS ABLE TO MAKE MY WAY ONTO THE BERM OF THE ROAD, CLOSE TO AN EXIT ON THE HIGHWAY WITH THE CAR'S MOMENTUM. THE CAR'S ENGINE WAS NOT RUNNING. I PUT THE CAR IN PARK, WAITED A MOMENT TO CALM MY NERVES, AND THEN RESTARTED THE CAR. I WAS ABLE TO GET HOME, HOLDING MY BREATH THE ENTIRE TIME, UNCERTAIN WHETHER I WOULD ENCOUNTER THE SAME PROBLEM. CAUSE OF THE PROBLEM - UNKNOWN. I HAVE AN APPOINTMENT TOMORROW AT THE FORD DEALERSHIP WHERE IT WAS PURCHASED. TWICE BEFORE, THIS CAR WAS TAKEN TO THE DEALERSHIP BECAUSE OF A PROBLEM WITH ACCELERATING FROM A STOPPED POSITION. THE CAR WOULD "BUCK" AS IF IT WASN'T GETTING ANY FUEL. THE SECOND VISIT RESULTED IN NO ACTION FROM THE SERVICE DEPT. AS THEY COULD NOT RECREATE THE ISSUE. I ASKED SPECIFICALLY ABOUT CODES FROM THE CAR'S COMPUTER, BUT WAS TOLD THERE WEREN'T ANY. I FOUND THIS SURPRISING BECAUSE I DROVE DIRECTLY TO THE DEALERSHIP WHEN THIS PROBLEM HAPPENED AND THE "CHECK ENGINE" MESSAGE WAS ON THE ENTIRE TRIP THERE.

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