NHTSA Complaint #11021112 — 2012 JEEP GRAND CHEROKEE SERVICE BRAKES

Complaint Details

ODI Number	11021112
Vehicle	2012 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES
Date of Incident	August 25, 2017
Date Filed	September 1, 2017
Mileage	82,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE STOPPING AT A DRIVE-THROUGH ON MY WAY TO WORK, THE BRAKE SYSTEM EXPERIENCED AN ISSUE. I WAS AT A STOP WHEN THE BRAKE PEDAL BACKED UP FROM THE FLOOR AND THE JEEP STARTED TO ROLL FORWARD. I HAD TO STAND ON THE PEDAL WITH BOTH FEET TO KEEP THE VEHICLE STOPPED. I WAS ABLE TO PARK FOR A MOMENT IN ORDER TO FIND A WAY TO GET THE VEHICLE SAFELY TO A NEARBY REPAIR SHOP. THEY IDENTIFIED THE ISSUE AS MY BRAKE BOOSTER. THIS PART WAS SUPPOSED TO HAVE BEEN ADDRESSED WITH SAFETY RECALL P14 BACK IN 2014. EITHER THE PART WAS NOT REPLACED, THE REPAIR WAS NOT EFFECTIVE, OR THE REPLACEMENT WAS ALSO DEFECTIVE SO AS TO CAUSE THE SAME FAILURE FOR MY JEEP NOW. ONLY 5 YEARS OLD AND MY SECOND CATASTROPHIC SYSTEM FAILURE IN AS MANY MONTHS. SO GLAD I WAS NOT STILL ON THE HIGHWAY WHEN THIS HAPPENED OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT!

Related Complaints for the 2012 JEEP GRAND CHEROKEE

Other SERVICE BRAKES Complaints

#11718744 — February 18, 2026 — The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...

#11686524 — September 11, 2025 — While driving the engine power randomly cuts off & steering & brakes lock up veering the vehicle to the left which ca...

#11587966 — May 9, 2024 — In 2018 the brake booster was tested (vacuum test), and was deemed fine, even though the part itself was placed inco...

#11503002 — January 22, 2023 — I was leaving work and made a right turn. The vehicle steering and breaks locked up and I hit a telephone pole. No wa...

#11491725 — November 1, 2022 — The brake booster of my 2012 Jeep Grand Cherokee that was supposedly inspected and or replaced as part of a recall th...

Recent Complaints for the 2012 JEEP GRAND CHEROKEE

#11718744 — ELECTRICAL SYSTEM — February 18, 2026 — The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...

#11718744 — ENGINE — February 18, 2026 — The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 MPH, the brake ped...

#11715096 — ENGINE AND ENGINE COOLING — February 2, 2026 — See attached document for complaint.

#11711989 — ELECTRICAL SYSTEM — January 19, 2026 — All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. I...

#11711989 — ENGINE — January 19, 2026 — All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. I...