NHTSA Complaint #11020916 — 2013 RAM 2500
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11020916 |
| Vehicle | 2013 RAM 2500 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I PURCHASED THIS VEHICLE IN WASHINGTON AND IT WAS NEVER DISCLOSED BY THE DEALER THAT THE VEHICLE WAS BUILT IN CANADA. WHEN I DRIVE THE TRUCK AT CERTAIN SPEEDS THE TRUCK HAS A VERY SERIOUS VIBRATION. I WAS TOLD BY A MECHANIC THAT IS WAS DISPLAYING OBVIOUS SIGNS OF THE "DEATH WOBBLE" WHEN DRIVEN ON THE STREET OR HIGHWAY. IT APPEARS TO INVOLVE THE FRONT END/SUSPENSION. I DON'T FEEL SAFE DRIVING OR LETTING MY FAMILY RIDE IN THE TRUCK. I HAVE PARKED THE TRUCK AND HAVE NOT DRIVEN IT SINCE. I TRIED TO CONTACT FIAT CHRYSLER IN THE US. THEY ADVISED THAT I HAD TO SPEAK TO SOMEONE IN CANADA SINCE THE TRUCK WAS BUILT THERE. CANADIAN FIAT CHRYSLER ADVISED THAT I WOULD HAVE TO SPEAK TO US FIAT CHRYSLER OR AN IMPORT EXPORT BROKER BECAUSE THE VEHICLE WAS PURCHASED IN WASHINGTON. THE DEALER NEVER DISCLOSED THAT THIS TRUCK WAS BUILT IN CANADA AND THAT I WOULD NOT BE ABLE TO PURCHASE A SERVICE CONTRACT ON THE VEHICLE THROUGH MOPAR.. I HAVE TRIED TO CONTACT THE DEALERSHIP, RAIRDON'S OF BELLINGHAM, HOWEVER NO ONE HAS RESPONDED TO ANY OF MY CALLS. PLEASE NOTE THE DATE THE VIBRATIONS STARTED IS APPROXIMATE.
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