NHTSA Complaint #11277498 — 2013 RAM 2500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11277498
Vehicle	2013 RAM 2500
Component	SUSPENSION
Date of Incident	October 1, 2019
Date Filed	November 1, 2019
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WOULD NOT GO AWAY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE FAILURE OCCURRED TWICE. BOB ALLEN CHRYSLER DODGE JEEP RAM FIAT OF FRANKFORT (925 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-0166) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 53,000.

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