NHTSA Complaint #11020290 — 2012 FORD ESCAPE

2012 FORD ESCAPE VIN # [XXX] REAR WINDOW HINGES CORRODED. PICTURES ATTACHED OF CORRODED HINGES BOTH SIDES -ONE WORSE THAN THE OTHER PARKED MY CAR IN THE DRIVEWAY .... LATER WENT OUT TO RUN ERRAND AND THE WINDOW WAS OFF. UPON FURTHER INSPECTION FOUND CORROSION AT BOTH HINGES CAUSING ONE SIDE OF WINDOW TO DROP OFF. TODAY REVIEWING INTERNET COMPLAINTS I SEE THIS IS A FREQUENT PROBLEM. ONE DEALERSHIP ADMITTED PROBLEM IS COMMON AND ANOTHER DEALERSHIP SAID NOT A COMMON PROBLEM BUT WE SELL QUITE A FEW HINGES. IS THIS PROBLEM NOT BEING REPORTED BECAUSE INDIVIDUALS BUY THE LOW COST REPLACEMENT HINGES AND REPAIR THIS ON THEIR OWN? WOULD APPRECIATE A REVIEW OF THESE COMPLAINTS AS THIS IS A SAFETY ISSUE WITH POTENTIAL FOR SERIOUS INJURY TO CHILDREN AND ADULTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR