NHTSA Complaint #11020187 — 2016 JEEP RENEGADE

1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT