NHTSA Complaint #11019776 — 2012 MAZDA MAZDA6

TAKATA RECALL WHY DOES MAZDA SEND TAKATA AIRBAG RECALL/WARNING LETTERS AND THEN NOT MAKE GREATER EFFORTS TO OBTAIN AND SHIP PARTS?!?!?!?! IN RESPONSE TO A MAZDA AIRBAG RECALL NOTICE, ON 4/25/17 I MADE AN APPT. W/ MAZDA IN SANTA BARBARA, CA. WITH MY VIN HE ORDERED THE PARTS AND SCHEDULED A 5/15/17 APPT. NEVER HEARD BACK IF PARTS ARRIVED. EARLY AUG. 2017 CALLED NHTSA TO REPORT PROBLEM. IN MID AUG. 2017, I GOT AN UNSOLICITED EMAIL OF A SERVICE APPT. AT MY LOCAL (SEASIDE, CA) DEALER FOR 8/28/17. ASSUMING THIS WAS IN RESPONSE TO THE NHTSA REPORT, I CONTACTED THE LOCAL DEALER. THEY DIDN'T KNOW HOW THE APPT. WAS MADE, BUT IN ANY EVENT THEY SAID THAT THERE ARE NO OPEN RECALLS FOR MY VIN (THEN WHY DID I GET THE LETTER FROM MAZDA????), THAT MINE WAS ONLY A "PRELIMINARY RECALL NOTICE (???), THAT I'LL GET ANOTHER LETTER FROM MAZDA, AND UNTIL I DO, THEY CANNOT ORDER THE PARTS! HOW AND WHEN WILL MY AIRBAG RECALL ISSUE BE RESOLVED? THIS SEEMS TO BE A COMMON PROBLEM, ACCORDING TO THIS NHTSA WEBSITE!