NHTSA Complaint #11019551 — 2003 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11019551
Vehicle	2003 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	August 7, 2017
Date Filed	August 25, 2017
Mileage	98,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDOWS, LOCKS, AND OTHER ELECTRICAL SYSTEMS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND DRIVER SIDE DOOR PANEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,700.

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