NHTSA Complaint #10992496 — 2003 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CRUISE CONTROL STOPPED WORKING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOORS AND REAR WINDOWS DID NOT LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MARK'S CASA CHRYSLER, JEEP, ALBUQUERQUE, NEW MEXICO) WHERE IT WAS DIAGNOSED THAT THE MASTER CONTROL MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS NOT CONTACTED FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.