NHTSA Complaint #11019362 — 2013 HONDA ACCORD

MY CAR IS 2013 ACCORD BOUGHT BRAND NEW FROM GARDENA HONDA AND NO OTHER MECHANIC TOUCHED IT. SINCE 2013, I HAVE SERVICED MY CAR AT THE SAME LOCATION. MY CAR WAS PERFECTLY FINE HOWEVER, ONCE I RECEIVED THE BATTERY RECALL LETTER I DECIDED TO TAKE MY CAR INTO GARDENA HONDA. PLEASE NOTE MY CAR STILL HAS LESS THAN 30,000 MILES ON IT. AUGUST 2017 I WENT TO GET MY CAR CHECKED FOR THE BATTERY RECALL THEY SAID EVERYTHING WAS FINE AND THAT THEY APPLIED KONSHI BOND TO PROTECT BMS. TWO DAYS LATER AFTER WORK MY CAR DID NOT START (STATIONARY). CHECK ENGINE WAS ON, CHECK STEERING LIGHT ON & TRACTION LIGHT ON PLUS LOW PRESSURE ON. I IMMEDIATELY FELT UNSAFE TO DRIVE MY CAR BUT HAD TO TAKE IT BACK TO HONDA TO SEE WHAT THEY HAD DONE TO IT. HONDA SAID IT WAS NOT THEIR FAULT AND THAT NOW THE PROBLEM HAD NOTHING TO DO WITH MY BATTERY. INSTEAD, IT WAS MY ENGINE WIRE HARNESS. THAT NEEDED TO BE FIXED FOR A PRICE OF ~$2,800 BUT THEY COULD LOWER IT TO $669.15 + TAX I JUST WANT TO EXPRESS HOW DISAPPOINTED I AM IN HONDA. I BOUGHT A HONDA BECAUSE THEY ARE SUPPOSED TO BE A RELIABLE CAR. BACK IN MARCH 2016 THEY TOLD ME BY BATTERY FAILED THE BATTERY TEST AND DECIDED TO CHARGE IT. NOVEMBER 2016, THEY MADE ME BUY A NEW BATTERY, AT THAT TIME MY CAR WAS STILL BRAND NEW WITH ONLY 22,000 MILES ON IT. I DON'T BELIEVE THIS IS COINCIDENCE. I GOT A HONDA FOR RELIABILITY REASONS. I ALSO KNOW YOU ARE NOT SUPPOSED TO SERVICE THE CAR FOR THE SAME ISSUE 3 TIMES AND I SHOULDN'T BE CONCERN OF MY 2013 HONDA CAR THAT STILL HAS LESS THAN 30,000 MILES OF ANY ELECTRICAL ISSUES. I AM CONCERN OF SERVICE FRAUD BECAUSE I WAS CHARGE TO RECHARGED AND REPLACE THE BATTERY. ONE TIME I WAS WITHIN WARRANTY AND THE OTHER WAS JUST A FEW MONTHS AFTERWARD. I AM REQUESTING A REIMBURSEMENT OF SOME MANNER; IT CAN BE MONETARY OR FREE SERVICING MY CAR.