NHTSA Complaint #11019335 — 2012 TOYOTA PRIUS C

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11019335
Vehicle	2012 TOYOTA PRIUS C
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 10, 2017
Date Filed	August 24, 2017
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY VEHICLE COMPLETELY SHUTS DOWN IN THE MIDDLE OF THE ROAD WITHOUT EVEN LETTING THE HAZARD LIGHT; THIS IS THE GREATEST RISK I AM ENCOUNTERING AND FOUND A RECALL FROM TOYOTA WITH SIMILAR INDICATIONS AND CONSEQUENCES (NHSTA CAMPAIGN NUMBER: 14V053000); UPON CALLING TOYOTA CUSTOMER HELPLINE THEY SIMPLY REJECTED MY REQUEST FOR ONE REASON - MY VIN# IS NOT IN THEIR RECALL LIST; I NEED YOUR ASSISTANCE TO GET MY VEHICLE REPAIRED PROPERLY AND AVOID MAJOR CONSEQUENCES! THANKS IN ADVANCE!!

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