NHTSA Complaint #11019318 — 2009 PONTIAC G6

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11019318
Vehicle	2009 PONTIAC G6
Component	EXTERIOR LIGHTING
Date of Incident	February 11, 2017
Date Filed	August 24, 2017
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

HEADLIGHTS DON'T WORK. THE RIGHT HEADLIGHT DOESN'T WORK - THE LEFT CUTS OUT. I'VE SEEN REPORTS THAT GM HAS EXTENDED THE WARRANTY FOR THIS PROBLEM BUT WHEN I CALL THE DEALERSHIP OR GM SERVICE DIRECT THEY DON'T KNOW ANYTHING ABOUT IT. GM SERVICE HUNG UP ON ME WHEN I TOLD THE PERSON THAT IF THEY DON'T KNOW THE DIFFERENCE BETWEEN A THROTTLE BODY AND A HEADLIGHT THEY SHOULDN'T BE MANNING THE SERVICE LINE FOR GENERAL MOTORS.

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