NHTSA Complaint #11019245 — 2013 INFINITI JX35

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11019245
Vehicle	2013 INFINITI JX35
Component	ENGINE
Date of Incident	August 21, 2017
Date Filed	August 23, 2017
Mileage	34,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE RADIATOR FAN MOTOR STARTED MAKING LOUD NOISES AND SOON AFTERWARDS BROKE. THE ENGINE STARTED OVERHEATING AND I BARELY DROVE THE CAR TO THE INFINITY DEALERSHIP IN CORAL GABLES. MY INFINITY HAS 34,000 MILES, BUT IT'S BEEN MORE THAN 4 YEARS SINCE I BOUGHT IT AND THE SERVICE DEPARTMENT AT THE DEALERSHIP IN TOLD ME THAT THE FAN ASSEMBLY RADIATOR MOTOR IS NOT COVERED BY THE ENGINE WARRANTY. THE SERVICE ADVISER TOLD ME THAT THEY SEE SUCH DEFECTS QUITE OFTEN ON SIMILAR VEHICLES.

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