NHTSA Complaint #11019218 — 2009 FORD ESCAPE

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND THE SERVICE ENGINE AND WRENCH WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO NORTHSIDE FORD LINCOLN DEALER (LOCATED AT 1312 NORTH KELLER DR, EFFINGHAM, IL 62401, PHONE NUMBER: (217) 342-3929) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT NORTHSIDE FORD LINCOLN DEALER FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.