NHTSA Complaint #11019025 — 2011 CHRYSLER 300
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11019025 |
| Vehicle | 2011 CHRYSLER 300 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 52,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
I WAS DRIVING DOWN THE STREET AND MY HEADLIGHTS KEPT GOING DIM & BRIGHT AND THE RADIO WENT OFF & WOULDN'T COME BACK ON , THEN MY PHONE WOULDN'T WORK TO CALL MY HUSBAND , THEN AN ICON CAME ON THE DASHBOARD THAT I DIDN'T RECOGNIZE AND THE CAR STARTED TO SLOW DOWN AND FELT LIKE IT WAS TRYING TO DIE, AT THIS POINT I HAD BEEN DRIVING FOR ABOUT 45 MINUTES AND I WAS ALMOST HOME AND AS I PULLED IN THE GUARGE THE CAR DIED AND I BARELY MADE IT INTO MY GUARGE . MY HUSBAND TRIED TO RESTART THE CAR & IT WOULDNT START , AS IT WAS LATE AT NIGHT WE WENT TO BED AND MY HUSBAND TRIED TO START IT THE NEXT MORNING . IT DID START AND HE STARTED TO BACK IT OUT OF THE GUARGE AND IT DIED AND STARTED TO SMOKE AND IT WAS EXTREMELY HOT UNDER THE HOOD THEN IT WOULD NOT START AGAIN . WE CALLED THE THE CHRYSLER DEALERSHIP AND THEY CAME AND TOWED IT . WE WERE TOLD LATER THAT DAY THAT THE ALTERNATOR HAD GONE OUT AND IT ALSO HAD RUINED THE BATTERY. THE DEALERSHIP SAID THERE HAD BEEN A RECALL ON THIS BUT OUR VIN# WASN'T ON THE LIST . OUR CAR IS ONLY 6 YEARS OLD AND WE FEEL LIKE IT SHOULD OF BEEN ON THE RECALL LIST . IT WAS $1,008.00 TO REPAIR THIS PROBLEM . COULD YOU PLEASE REVIEW YOUR RECALL ON THIS ALTERNATOR PROBLEM .. WE REALLY FEEL LIKE THIS WAS A FAULTY ALTERNATOR AND LIKE I SAID OUR CAR IS ONLY 6 YEARS OLD . WE FEEL LIKE AN ALTERNATOR SHOULD HAVE LAST LASTED AT LEAST TO 200,000 MILES AND OUR CAR ONLY HAD 52,000 MILES ON IT . THIS IS REALLY BAD FOR THIS NEW OF A CAR. WE HAVE LOVED OUR CHRYSLER AND HAD A 2003 CHRYSLER BEFORE THIS ONE , THAT WE TRADED IT IN TO GET THIS ONE , IT WAS 8 YEARS OLD AND WE NEVER HAD A PROBLEM 1 WITH IT . WE HAVE THOUGHT ABOUT TRADING OUR 2011 CHRYSLER IN - IN A COUPLE OF YEARS BUT NOW NOT QUITE SURE WE'LL BE GETTING ANOTHER CHRYSLER AT THIS POINT WITH THIS PROBLEM WE'VE HAD WITH THE ALTERNATOR .
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