NHTSA Complaint #11018998 — 2008 TOYOTA CAMRY

I RECEIVED A RECALL NOTICE FOR OIL CONSUMPTION I BELIEVE IN THE SUMMER OF 2015. I DIDN'T HAVE ANY ISSUES WITH OIL CONSUMPTION AT THE TIME. HOWEVER AROUND OCTOBER 2015, I BEGAN TO NOTICE THE CAR WAS BURNING THROUGH OIL, I REQUESTED A OIL CONSUMPTION TEST---BUT IT CAME BACK THAT THERE WAS NO ISSUE. AT THE TIME OF THE OIL CONSUMPTION TEST MY CAR WAS AT 190,000 MILES. NOW, THE CAR IS STARTING TO BURN MORE OIL EVEN AFTER REGULAR OIL CHANGES FROM MOSS BROS TOYOTA IN MORENO VALLEY. I JUST GOT MY OIL CHANGED ON AUGUST 4TH 2017. WELL TWO WEEKS (8/18/2017) AFTER MY CHANGE I NOTICED THE OIL SENSOR WOULD FLASH EVERY TIME I CAME TO A STOP. I CHECK THE OIL IN MY CAR AND THERE WAS BARELY ANY ON THE DIPSTICK. AS A RESULT, I ADDED MORE OIL MYSELF TO AVOID BURNING UP THE ENGINE. I CALLED THE SERVICE ADVISOR AT MOSS BROS WHO HELPED ME TWO WEEKS PRIOR. I EXPLAINED THE SITUATION AND TOLD HIM I HAD AN OIL CONSUMPTION TEST 2 YEARS AGO AND WAS ADVISED EVERYTHING WAS NORMAL. UNFORTUNATELY, HE SAID THERE WAS NOTHING TOYOTA COULD DO TO HELP BECAUSE OF THE HIGH MILEAGE ON MY CAMRY. HE SAID IT WOULD COST $5,000 TO REPLACE THE PISTON RINGS OR $4000 TO REPLACE THE ENGINE. AS A RESULT, I FILED A CLAIM WITH TOYOTA CONSUMER AFFAIRS (CASE#1708181590)--THE GIRL MELISSA ON THE PHONE DIDN'T WANT TO HELP AND TOLD ME TOYOTA WOULDN'T BE ABLE TO PAY FOR THE WARRANTY WORK BECAUSE OF HIGH MILES. TOYOTA KNEW THE PISTON RINGS WERE FAULTY FROM THE BEGINNING. THEY DIDN'T WANT TO SPEND THE MONEY OR HOURS/YEARS TRYING TO REPAIR/REPLACE ENGINES IN THESE CARS. SO THEY MAKE THE CONSUMER DO THIS STUPID WORTHLESS CONSUMPTION TEST TO AVOID RECALL REPAIRS. THEY ARE OBVIOUSLY TRYING TO AVOID TAKING CARE OF A PROBLEM THAT MANY OF US ARE FACING. I PURCHASED THIS VEHICLE IN OCTOBER OF 2007, BRAND NEW OFF THE LOT. TOOK IT IN FOR ALL OF THE REGULAR MAINTENANCE APPOINTMENTS AND KNOW THAT I DID EVERYTHING RIGHT.