NHTSA Complaint #11018923 — 2012 VOLKSWAGEN CC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11018923
Vehicle	2012 VOLKSWAGEN CC
Component	ENGINE
Date of Incident	July 3, 2017
Date Filed	August 22, 2017
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE TIMING CHAIN ON MY 2012 VOLKSWAGEN CC FAILED UNDER NO FAULT OF MY OWN. THE VEHICLE HAS 65K MILES ON IT AND THE REPAIR SHOP IS CITING THAT AN ENTIRE ENGINE IS NEEDED TO REPAIR THE VEHICLE WITH A COST OF $7,000. I HAVE REACHED OUT TO VOLKSWAGEN OF AMERICA AS WELL AS THE DEALERSHIP, I PURCHASED THE VEHICLE FROM, NEITHER HAVE OFFERED ANY RELIEF. THIS HAS POSED A TREMENDOUS IMPEDIMENT ON MY LIFE AND THREATENS TO RUIN MY CREDIT AS I AM STUCK PAYING FOR A VEHICLE THAT I CANNOT DRIVE.

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