NHTSA Complaint #11018916 — 2013 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11018916
Vehicle 2013 MAZDA CX-5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

EXITING FREEWAY WHEN I HEARD A THUMP FROM VEHICLE AND THEN DECELARATION. UNABLE TO ACCELARATE NORMALLY. CAR KEPT STOPPING. PULLED OVER FOR FEW MINUTES, THEN TRIED AGAIN AND CAR RESUMED DRIVING NORMALLY. A MONTH LATER WAS IS A STORE PARKING LOT, REVERSING OUT OF MY SPACE, PUT IT IN DRIVE, AND THE CAR BEGAN SHOWING THE SAME PROBLEMS AS BEFORE, NOT ALLOWING ME TO ACCELERATE. PULLED OVER AGAIN AND TURN CAR OFF FOR FIVE MINUTES. THEN TRIED IT AGAIN. THIS TIME PROBLEM REMAINED AND DID NOT GO AWAY. TRIED WAITING A HALF HOUR AND RESTARTING UNSUCCESSFULLY. HAD TO CALL HUSBAND TO HELP. HE DISCONNECTED THE BATTERY AND RECONECTED IT SEVERAL MINUTES LATER. IT SEEMED TO TAKE CARE OF THE PROBLEM. NEXT MORNING PLANNING TO DRIVE TO DEALER TO GET IT FIXED WHEN THE SAME THING HAPPENED AGAIN. AGAIN, MY HUSBAND DISCONNECTED THE BATTERY AND RECONNECTED IT. WORKED FOR AWHILE, PULLED OVER ON WAY TO DEALERSHIP AND REPEAT SAME ACTIONS. FINALLY MADE IT TO DEALERSHIP. THE TRACTION CONTROL WAS ENGAGING WHEN IT WAS NOT SUPPOSE TO. THE DEALERSHIP CHARGES US $400.00 TO REPLACE THE MASS FLOW SENSOR. SEEMS LIKE THIS COULD OF RESULTED IN AN ACCIDENT, AND MAZDA SHOULD RECALL THE CX-5 AND REPLACE THE SENSOR BEFORE SOMEONE GETS IN AN ACCIDENT.

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