NHTSA Complaint #11018872 — 2011 LINCOLN MKZ

AIR BAGS issue reported to NHTSA

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Crash 1 Injury Vehicle Towed

Complaint Details

ODI Number	11018872
Vehicle	2011 LINCOLN MKZ
Component	AIR BAGS
Date of Incident	August 9, 2017
Date Filed	August 22, 2017
Mileage	37,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNED A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING ABOUT 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A HOUSE. THERE WAS NO WARNING INDICATOR. ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS CONTACTED AT: HOLMAN FORD/LINCOLN/MERCURY, ROUTE 38 WEST, MAPLE SHADE, NJ, WHERE IT WAS STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 10/17/17*LJ *TR

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