NHTSA Complaint #11018870 — 2012 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT ON TWO OCCASIONS WHILE DRIVING AT 25 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COLONIAL TOYOTA IN MILFORD, 470 BOSTON POST RD, MILFORD, CT 06460, (203) 878-7401 WHERE IT WAS DIAGNOSED THAT THE FLOOR MAT WAS TOO CLOSE TO THE ACCELERATOR PEDAL AND THE TIE NEEDED TO BE CUT BUT THE FAILURE PERSISTED AFTER THE REPAIRS. THE VEHICLE WAS TAKEN BACK TO COLONIAL TOYOTA IN MILFORD IN MILFORD, CT 06460, WHERE THE VEHICLE WAS BEING SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS A ZE5 TORQUE CONVERT AND STATED TO THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/05/17*LJ THE CONSUMER STATED DEALER FIXED THE TORQUE CONVERTER AT NO COST. *TR