NHTSA Complaint #11016278 — 2013 DODGE DURANGO

P60 RECALL A JOKE WHEN LIVES ARE AT RISK!! MY FAMILY COULD HAVE BEEN KILLED AND WE NEED A CLASS ACTION SUIT TO GET DODGE TO TAKE PEOPLES LIVES SERIOUSLY! MY WIFE WAS DRIVING OUR 2013 DURANGO WITH MY TWO YOUNG GIRLS COMING HOME FROM SCHOOL WHEN THEY ALL NOTICED A BAD BURNING SMELL AND THEN SMOKE STARTED COMING THROUGH THE AIR VENTS AND THE A/C WENT HOT. SHE PULLED OVER AND I CAME TO MEET THEM ON SIDE OF BUSY MILITARY TRAIL WITH THE BURNING TRUCK I WAS TOLD. LIFTED THE HOOD AND I NOTICED THE ALTERNATOR WAS SUPER HOT AND HAD BURNED THE SERPENTINE BELT. WENT TO CHECK BATTERY IN TRUCK ACTUALLY UNDER PASSANGER'S SEAT, THIS WAS EXTREMELY HOT AS WELL. HAD DURANGO TOWED TO HOUSE THE RESEARCH MORE ABOUT PROBLEM AND FOUND THIS RECALL P60!! I FIGURED THE ALTERNATOR WAS FRIED AND BATTERY TOOK A DUMP AS WELL, SO OFF I WENT TO PURCHASED BOTH PARTS FOR ME TO REPLACE AND HOPEFULLY FIX THIS MAJOR LIFE SAFETY ISSUE. I PUT IN THE NEW BATTERY AND THE ALTERNATOR BEGAN TO SMOKE BADLY AND TRUCK WAS ACTUALLY OFF. PULLED BATTERY OUT AND THEN DECIDED TO CHANGE ALTERNATOR FIRST. ALL COMPLETE AND THEN HOOKED UP NEW BATTERY ALL WELL, TRUCK STARTED AND NO SMOKE. BATTERY LIGHT CAME ON NOW AND TRUCK WIPERS STARTED TO GO WITH DASH LIGHT DOING CRAZY THINGS, TRUCK STALLED OUT AND WOULD NOT RESTART. FINALLY HAD IT TOWED TO LOCAL FIRESTONE FOR DIAGNOSTICS AND CURRENTLY STILL WAITING TO FIND OUT WHAT IS WRONG AND HOW MUCH IT WILL BE TO FIX TRUCK BACK TO NORMAL. I AM SCARED FOR MY FAMILY THAT DRIVES IN THIS TRUCK EVERYDAY. I CAN NOT BELIEVE MY VEHICLE AND OTHERS THIS HAS HAPPENED TO IS NOT ON RECALL DUE TO STUPID AMPS!! DODGE AND CHRYSLER SHOULD BE ASHAMED THEY HAVE DONE NOTHING AND SCARED OF THE FIRST PERSON OR FAMILY THEY WILL KILL WITH THESE DURANGOS. I HOPE SOMETHING IS DONE QUICKLY TO RESOLVE ISSUES AND PAY FOR ALL THE FIXES NEEDED BECAUSE OF THEIR FAULTY TRUCKS. MUST RECALL ALL NOW!