NHTSA Complaint #11016211 — 2000 BUICK REGAL

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11016211
Vehicle	2000 BUICK REGAL
Component	ENGINE
Date of Incident	August 18, 2017
Date Filed	August 18, 2017
Mileage	135,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE DRIVING 60 MPH, THERE WAS A STRONG ODOR OF SMOKE AND OIL COMING FROM THE REAR VALVE COVER AND THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO THE DEALER (HILEY BUICK GMC, LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116; (817) 632-8800) WHERE IT WAS DIAGNOSED THAT BOTH OF THE VALVE COVER GASKETS NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER ONLY FOR THE FRONT VALVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR REPLACING THE REAR VALVE COVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

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