NHTSA Complaint #10939900 — 2000 BUICK REGAL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10939900
Vehicle	2000 BUICK REGAL
Component	ENGINE
Date of Incident	January 4, 2017
Date Filed	January 5, 2017
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING HOME FROM THE DEALER AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT STATED THAT NO FLAMES WERE VISIBLE, BUT THE ENGINE COVER AND OTHER PARTS WERE MISSING FROM THE ENGINE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

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