NHTSA Complaint #11016096 — 2016 HYUNDAI ELANTRA

I DROVE SLOWLY THROUGH THE PARKING LOT AT WORK AND PULLED INTO A PARKING SPOT. INSTEAD OF STOPPING, THE CAR SUDDENLY SWERVED, LURCHED FORWARD AND CRASHED INTO THE CEMENT BASE OF A LIGHT POLE. THE CAR KEPT GRINDING INTO THE CEMENT BASE. I WAS HELPLESS TO STOP THE DESTRUCTION OF MY CAR. THE REPAIR SHOP HAS HAD MY CAR FOR ONE WEEK BUT NO REPAIRS HAVE BEEN MADE YET. THE REPAIR SHOP IS AWAITING THE DECISION FROM THE INSURANCE COMPANY. THE DAMAGE TO MY CAR IS OVER $10,000. I HAVE PREVIOUSLY EXPERIENCED A LOSS OF POWER WHEN DRIVING MY CAR. THERE HAVE BEEN TIMES WHEN THE CAR HAS TRIED TO ACCELERATE ON ITS OWN AND WOULD LURCH FORWARD. I HAVE BEEN A SAFE DRIVER FOR MANY YEARS AND HAD NEVER GOTTEN A TICKET NOR BEEN IN AN ACCIDENT BEFORE. I HAVE READ REPORTS OF OTHER PEOPLE HAVING PROBLEMS WITH THEIR HYUNDAI CARS UNEXPECTEDLY CRASHING INTO PARKING GARAGE WALLS, OBJECTS, OR OTHER CARS. I DO NOT KNOW THE CAUSE OF THIS DANGEROUS MALFUNCTION OF THE HYUNDAI CAR BUT THE CAUSE NEEDS TO BE DETERMINED BEFORE SOMEONE IS BADLY INJURED OR KILLED.