NHTSA Complaint #11016057 — 2016 CHEVROLET SILVERADO 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11016057
Vehicle	2016 CHEVROLET SILVERADO 3500
Component	STEERING
Date of Incident	August 8, 2017
Date Filed	August 17, 2017
Mileage	39,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFERENT AND HAD TO BE TURNED A FEW INCHES BEFORE THE VEHICLE WOULD RESPOND AND TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARAMIE GM AUTO CENTER (3600 GRAND AVE, LARAMIE, WY 82070 (307) 460-4761) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,500.

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