NHTSA Complaint #11015936 — 2004 FORD FREESTAR UNKNOWN OR OTHER

Complaint Details

ODI Number	11015936
Vehicle	2004 FORD FREESTAR
Component	UNKNOWN OR OTHER
Date of Incident	August 11, 2017
Date Filed	August 17, 2017
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I WAS DRIVING HOME FROM MY WORK WHEN MY VAN SURGED FORWARD AND LOST ALL POWER. I WAS ABLE TO START IT RIGHT BACK UP, BUT AS SOON AS I GAVE IT GAS, IT SURGED FORWARD AGAIN AND LOST ALL POWER. IT RESTARTED AGAIN IMMEDIATELY, BUT IN MY PARKING LOT IT SURGED AND DIED A 3RD TIME. WHEN I ATTEMPTED TO PUT IT IN REVERSE, IT WOULD NOT IMMEDIATELY MOVE IN REVERSE. I HAD TO HIT THE GAS 3 TIMES BEFORE IT WOULD GO INTO REVERSE. THIS ALSO HAPPENED THREE TIMES.

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