NHTSA Complaint #11015636 — 2016 FORD EXPLORER

EXHAUST FUMES GETTING INSIDE THE CAR. TOOK THE SUV TO THE FORD DEALERSHIP ON 8/11. TECHNICIAN DIAGNOSED AND CONFIRMED THAT CARBON MONOXIDE WERE DETECTED IN THE INTERIOR OF THE CAR WHILE DRIVING. TOLD TO BRING BACK CAR AFTER PART'S ARE ORDERED. GOT A CALL 8/16 THAT PARTS ARE BACKED ORDERED AS SO MANY OWNERS HAS BROUGHT THEIR SUV'S IN WITH THE SAME PROBLEM. IT WILL TAKE 2-3 WEEKS TO GET THE PARTS AND 1.5 DAYS OF WORK. SUV WAS PURCHASED ON 7/4/2016. THIS ISSUE HAS BEEN THERE SINCE DAY ONE AS I IGNORED IT THINKING AS A NEW CAR, IT NEEDS TO RUN FOR SOMETIME BEFORE THE SMELLS GOES AWAY. AFTER 3 MONTHS, THOUGHT WILL WAIT TILL THE FIRST OIL CHANGE. THAT'S THE BIG MISTAKE I MADE, SHOULD HAVE TAKEN IT EARLIER. UNFORTUNATELY, WITH WORK, WAS NOT ABLE TO LEAVE THE CAR AT THE DEALERSHIP.