NHTSA Complaint #11015428 — 2014 FORD FIESTA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11015428 |
| Vehicle | 2014 FORD FIESTA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 21,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF CLERMONT (LOCATED AT 1101 E HIGHWAY 50 CLERMONT, FL 34711 800-313-9787) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, RACK AND PINION, AND STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS-12835912. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 21,000. UPDATED 10/17/17*LJ UPDATED 10/26/2017*JS
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