NHTSA Complaint #11015399 — 2012 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FOLSOM LAKE HYUNDAI 12530 AUTO MALL CIR, FOLSOM, CA 95630), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (ROSEVILLE HYUNDAI 200 N. SUNRISE AVENUE. ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD METAL DEBRIS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.