NHTSA Complaint #11015343 — 2009 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11015343
Vehicle	2009 BUICK ENCLAVE
Component	STEERING
Date of Incident	August 12, 2017
Date Filed	August 15, 2017
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHEN AT LOW SPEEDS, IN A PARKING LOT, THE POWER STEERING GOES OUT SOMETIMES. WHEN WE ARE TRYING TO PARK IN A PARKING SPACE, IT IS VERY DIFFICULT, BECAUSE THE POWER STEERING ALMOST ALWAYS FAILS. THIS IS A SERIOUS SAFETY CONCERN TO ME. ONE OF THESE DAYS IT IS GOING TO CAUSE US TO HIT ANOTHER VEHICLE OR WORSE, A PERSON. I HAVE NOT TOOK IT TO A SHOP. I HAVE RESEARCHED THE ISSUE AND IT SEEMS TO BE A VERY COMMON PROBLEM. MY ENCLAVE HAS 125,000 MILES ON IT, WE BOUGHT IT A LITTLE OVER A YEAR AGO AND HAS HAD THIS ISSUE SINCE WE BOUGHT IT.

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