NHTSA Complaint #11015292 — 2011 DODGE DURANGO

DRIVING HOME FROM A FAMILY TRIP 220 MILES AWAY MY 2011 DURANGO DASH LIGHTS AND GAGES WENT HAYWIRE FLICKERING ON AND OFF, WINDOWS WOULD NOT ROLL DOWN, AC WENT OUT BUT HEAT WAS BLOWING, LOUD HIGH PITCH SOUND CAME FROM THE ENGINE, RADIO WENT OUT, WIPERS GOING ON FULL SPEED AND COULD NOT TURN THEM OFF. FINALLY WE LOST POWER STEERING, PARKED AND THE CAR SHOOK BAD AS WE TURNED IT OFF. WENT TO TURN ON AND NOTHING IT WOULDN'T START. AAA CAME OUT SAID ALTERNATOR WAS TOAST, REPLACED THAT THEN IT SAID BATTERY WAS DEAD,( COULDNT EVEN GET THE VEHICLE IN NEUTRAL TO TOW), SO REPLACED THAT. WAS ABLE TO DRIVE FOR ABOUT 3 MILES AND IT STARTED ALL OVER AGAIN BUT THIS TIME A BAD SMELL (BURNING SMELL) CAME FROM UNDER THE PASSENGERS SEAT, BATTERY WAS MAKING A SOUND AND WAS EXTREMELY HOT! I HAD MY 3 LITTLE KIDS IN THE CAR WITH ME AND THIS THING COULD HAVE BLOWN SO WE HAD IT TOWED! IT HAS 79000 MILES ON IT, NEVER HAD AN ISSUE, AND JUST HAD THE RECALL DONE ABOUT 2 WEEKS PRIOR THAT SUPPOSEDLY PREVENTS THIS! THE DEALERSHIP HAS IT NOW. IVE JUST DUMPED $700+ AND IT DIDNT EVEN FIX IT! THIS COULD HAVE CAUSED A SERIOUS ACCIDENT FOR MY FAMILY AND OTHERS OR WORSE CAUGHT ON FIRE WITH US IN IT! THIS WAS MY FIRST DODGE AND WILL BE MY LAST ESPECIALLY IF DODGE DOES NOTHING TO FIX THIS!