NHTSA Complaint #11014987 — 2016 FORD F-350 SD

PURCHASED NEW FEDERAL 35-12.5R20 COURAGIA MT TIRE, WHEELS TPMS MOUNTED AND BALANCED INSTALLED ON 2016 F-350 WITH 19340 MILES AT FIRST WE HAD A LOT OF TROUBLE WITH THE TPMS THE DEALER SAID THAT THEY SOMETIMES DON'T WORK AND TO JUST IGNORE THE LIGHT. I KNEW THAT WAS WRONG AND KEPT CHECKING TIRE PRESSURE AT 65 PSI TIRES ROAD ROUGH AND PULLED TO THE RIGHT I TOOK IT TO MY LOCAL SHOP AND THEY CHECKED ALIGNMENT AND SAID IT WAS PERFECT. ALSO SAID A TIRE MUST BE OUT OF ROUND CAUSING THE ROUGH RIDE. DEALER FOR TIRE IS 1,500 MILES AWAY CONTINUED DRIVING VEHICLE AND ON A TRIP IT GOT SO BAD THAT I REMOVED THE TIRE FROM THE TRUCK AND CAME HOME ON THE SPARE AFTER INSPECTING TIRE YOU CAN CLEARLY SEE BROKEN BELT SITUATION TWO OF THE OTHER TIRES ARE SHOWING SAME SIGNS OF PROBLEM CALLED DEALER AND HOT MAJOR RUNAROUND AFTER TWO WEEKS GOT A PERSONS CELL PHONE NUMBER SHE IS TRYING TO HELP. IT SAYS HER COMPANY WON'T ALLOW CERTAIN THINGS SO I PAID 160 TO SHIP TIRES TO UTAH. 2,000 MILES AWAY TO SEE IF THEY WILL GIVE ME ANY CREDIT TOWARDS NEW TIRES CALLS AND EMAILS TO FEDERAL TIRE COMPANY GO UNANSWERED ANTHEM TIRE WILL NOT GIVE ME THE NAME OF THEIR DISTRIBUTOR I FEEL LIKE THEY ARE GOING TO MAKE IT SO DIFFICULT THAT PEOPLE WILL JUST GIVE UP, THEY'RE SHOULD BE WARRANTY INFO GIVEN WITH EACH NEW TIRE