NHTSA Complaint #11014286 — 2015 KIA OPTIMA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11014286
Vehicle	2015 KIA OPTIMA
Component	ELECTRICAL SYSTEM
Date of Incident	July 23, 2017
Date Filed	August 10, 2017
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

KEEP HEARING A LOUD RATTLING NOISE FROM THE LEFT SIDE OF THE ENGINE. HE IS MORE SO WHEN THE CAR IS IN PARK AND EARLY MORNING. HAS GONE TO THE SHOP TWICE FOR THIS ISSUES AND EACH TIME HAVE BEEN TOLD THEY CAN NOT FIND THE PROBLEM EVEN PROVIDED A RECORDING OF THE SOUND. ALSO THE RADIO COMPLETE SHUTS OFF BY ITSELF HAS DONE THIS 3 TIMES NOW. ONCE AGAIN HAVE TAKING IT TO THE DEALER AND NOTHING WAS DONE ABOUT BECAUSE THE PROBLEM WOULD NOT DUPLICATE IT'S SELF. THE PASSENGER WINDOW GETS STUCK AND HAVE TO PLAY WITH THE KNOBS IN ORDER TO GET IT TO COME BACK UP. I GOT THIS CAR JULY 21. 2017. THE CAR HAS BEEN IN THE SHOW TWICE. FIRST TIME FOR A WEEK. SECOND TIME 6 DAYS. STILL NO SOLUTION. WAS TOLD BY LEMON LAW TO TAKE IT BACK AND HAVE THEM SERVICE IT AGAIN. HAS TO BE SEEN BY DEARER SERVICE DEPARTMENT FOUR TIMES FOR THE SAME PROBLEM BEFORE THEY WILL HELP.

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