NHTSA Complaint #11014256 — 2016 CADILLAC CTS ENGINE

Complaint Details

ODI Number	11014256
Vehicle	2016 CADILLAC CTS
Component	ENGINE
Date of Incident	May 10, 2017
Date Filed	August 10, 2017
Mileage	13,857 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT HE WAS AN AUTHORIZED TECHNICIAN AT LATIN MOTORS (3175 NW 37TH ST, MIAMI, FL 33142). THE CONTACT DIAGNOSED THAT THE VEHICLE WAS LOSING FREON, WHICH CAUSED THE AIR CONDITIONER NOT TO FUNCTION. AS A RESULT, THE AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED DUE TO THE VEHICLE BEING USED IN A HOT CLIMATE STATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE APPROXIMATE FAILURE MILEAGE WAS 13,857.

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