NHTSA Complaint #11014199 — 2015 FORD EXPLORER

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE DRIVER FAINTED FROM CARBON MONOXIDE ENTERING THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO TWO VEHICLES BEFORE STOPPING ON THE SIDE OF THE ROAD. THE DRIVER SUSTAINED BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A REPAIR FACILITY OR A DEALER. THE DEALER (CAPITAL FORD, 4900 CAPITAL BLVD, RALEIGH, NC 27616) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO INVESTIGATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) AND NHTSA ACTION NUMBER: PE16008 (ENGINE AND ENGINE COOLING, STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.