NHTSA Complaint #11609880 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated while operating the vehicle the odor of exhaust fumes was present inside the cabin of the vehicle. The vehicle was taken to the local dealer who determined that the cabin of the vehicle needed to be resealed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for the manufacturer’s Extended Warranty coverage to repair the vehicle. The failure mileage was 114,000.