NHTSA Complaint #11014009 — 2015 FORD EXPLORER

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTO NATION FORD IN ARLINGTON LOCATED AT 14001-20 ARLINGTON, TX 76017) WHERE IT WAS DIAGNOSED THAT THE EXHAUST NEEDED TO BE RESEALED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12812883-X5B97. THE FAILURE MILEAGE WAS 20,000.