NHTSA Complaint #11013963 — 2011 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE BRAKE PEDAL APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING EASTBOUND. THE VEHICLE WAS LAUNCHED OVER THE MEDIAN WESTBOUND LANE AND LANDED IN A DITCH. THE SEAT BELT FAILED TO RETRACT AND CAUSED THE CONTACT TO SUSTAIN HEAD INJURIES AND BRUISES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.