NHTSA Complaint #11013885 — 2015 FORD EXPLORER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11013885
Vehicle 2015 FORD EXPLORER
Component ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT DIZZY, NAUSEA, WEAK, AND HAD A HEADACHE. THE CONTACT WENT TO THE DOCTOR, THE DOCTOR SENT THE CONTACT TO THE HOSPITAL FOR TESTING, WHICH REVEALED THAT THE CONTACT HAD CARBON MONOXIDE POISONING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSSROADS FORD OF WAKE FOREST LOCATED AT 10101 CAPITAL BLVD, WAKE FOREST, NC 27587; (855) 314-6310), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND PROVIDED CASE NUMBER: CAS12888712. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/04/2017*JS UPDATED 12/13/2017 *LN *JS *JS

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